Luca Mayes

Sailfish Point Country Club

Server

Full-time

• Delivered attentive food and beverage service across the club's restaurants, coordinating with kitchen and bar teams, helping to create a memorable experience for the members.
• Supported banquets, private functions and club events through venue set-up, table service and breakdown while maintaining the high standards expected within a luxury country club.

HAP Recruitment

Festival and Events Staff

Part-time

• Served drinks quickly and accurately in high-volume festival bars.
• Handled cash and card payments with accuracy.
• Worked closely with large teams to keep service smooth under pressure.
• Maintained a friendly, professional approach with all customers.

Public Bar and Restaurant

Waiter

Part-time

• Delivered floor service, taking and delivering food and cocktail orders promptly and accurately.
• Recommended menu items and pairings to enhance the guest experience.
• Maintained strong knowledge of cocktails, food, and pairings to make informed suggestions.
• Supervised multiple tables during peak hours, ensuring high standards of care in a fast-paced setting.
• Coordinated with kitchen and bar staff to ensure smooth and timely service.
• Maintained dining and outdoor areas for cleanliness and readiness between table services.
• Experienced service during busy periods, including event nights.

Sofitel Krabi Phokeethra Golf & Spa Resort

Assistant – F&B, Events and Entertainment

Placement Work

• Delivered food and beverage service at breakfast, lunch, weddings, and special events.
• Assisted with guest activities including aqua aerobics, yoga, paddleboarding and football, alongside wider entertainment programmes.
• Supported the organisation of major events and cultural celebrations.
• Built strong guest relationships through professional communication and adaptability.
• Contributed ideas to improve daily operations, enhancing efficiency during peak service.

Asda

Customer Service Advisor

Part-time

• Assisted customers at self-checkout tills, resolving issues calmly and efficiently.
• Guided shoppers around the store, ensuring a positive customer experience.
• Maintained smooth operations during peak hours by managing multiple tills and reducing waiting times.

Exposure Guerrilla

Marketing Promoter

Casual Work

• Promoted festivals and gigs through leaflet distribution, on-street interaction, and door-to-door campaigns.
• Adapted communication style to different environments, improving sales and event awareness.
• Developed confidence in public interaction and persuasive customer engagement.

The Bewicke Arms

Handyman

Part-time

• Supported daily pub operations across bar, kitchen, and waiting roles.
• Assisted in renovation projects, including painting, decorating, gardening, and general maintenance.
• Worked collaboratively during busy service periods to ensure smooth operations and excellent customer service.